Terms of Payment
Open Accounts

Our terms are net 30 days. We reserve the right to impose a service charge of 1-1/2% (18% APR) on all accounts not paid within 30 days.

All other accounts

Our terms are net, payable in advance by check, money order, bank wire transfer, C.O.D. Payment accepted in U.S. funds only or Mastercard, Visa or Discover credit cards.

C.O.D. Charges
Due to the extra paperwork required for handling C.O.D.s, we charge $6.00 per order. In addition, the carriers charge extra fees as follows: Fed-Ex- $7.00 per package(one order shipment can have more than one package), UPS - $6.00 per package (one order shipment can have more than one package.) Truck - Approx. a $54.00 minimum, or 3% of the total C.O.D. shipment will result in an additional charge as high as $33.00. USPS - $4.00 to $10.00 per package, maximum of $600.00 C.O.D. for one package. All carriers refuse to accept cash for C.O.D. payments, so all C.O.D. orders must be paid by money order or certified check in U.S. funds only. Payment by check in advance is an alternative. Company checks are accepted for pre-approved accounts only.
Freight Terms are F.O.B. shipping point.
If for any reason you wish to return merchandise, you will need an RMA number. Please advise your purchase order number or our packing list or invoice number within 30 days of shipment. Upon authorization, all returns must be shipped prepaid and be in unused and resealable condition. Please make sure you carefully package the merchandise to avoid damage during shipment. We do not accept or collect C.O.D shipments. We reserve the right to charge a restocking fee for all products returned after 30 days. Items shipped in a previous 12 month period may not be returned. Items made to your specifications are not returnable.
Shipping Damage:
Product, Design, Modifications, and Prices: We reserve the right to make changes in design, specification, availability. Prices are subject to change without notice. All orders always leave our facility in excellent condition. Our shipping terms are F.O.B. shipping point, which means you assume ownership the moment your order is picked up by the carrier. Therefore, in the unfortunate circumstance that you find any damage to your shipment, you as the owner must file a claim with the carrier. We will be happy to assist you in any way possible, but you must file the claim yourself.
Material Safety Data Sheets and other Safety information:
Material Saftey Data Sheets are available at your request for all products that contain hazardous ingredients. All products sold by The Abrasive Group are restricted for use by professional tradespeople only. Our products are not intended for use by the general public. Users of our products must comply with all state and federal regulations. Our abrasive products are manufactured, tested and supplied to conform to all the ANSI B.7.7 Safety Codes.